Elevating Digital Customer Experience: Pointwest and Creatio to Hold Briefing on Digital Customer Experience

October 2, 2019

Pointwest, the Filipino brand innovative institutions rely on for digital transformation and Creatio (formerly bpm’online), the global leader in customer relationship management will hold the event “Elevating Digital Customer Experience” on Thursday, October 17, 2019, at the MilkyWay Cafe, 900 Antonio Arnaiz Avenue, Makati City.

The topics for the briefing are as follows:

  • Building a Customer-Obsessed Culture
  • Knowing Your Customers Well Through Data
  • Empowering Customer Experience and Relationships with CRM Trends Today
  • Fulfilling Customer Experience Expectations with CRM

The speakers for the event are Pointwest Center of Excellence Head for Digital Transformation Consulting Basil Tabilos; Pointwest Capability Head for Artificial Intelligence Macliing Aydinan; Creatio Regional Sales Director EMEA & APAC Mike Hryshenko; and Creatio Global Channel Director Alex Donchuk.


*Updated with note: The use of bpm’online name and logo in the above image is reflective of the former name and logo of Creatio at the time of writing and event promotions.

About Creatio

Creatio is a global business software company leading in the space of low-code, business process automation and CRM. The company has been highly recognized as a market leader by key industry analysts. Its intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide.


About Pointwest

Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its list of satisfied clients — including top Fortune 100 and local companies — with world-class digital innovation and IT modernization services backed by international-standard methodologies, and innovative practices.

For Inquiries, contact us

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