Success Stories

Accessibility Implementation for Post-Booking on Airline Website

A leading airline carrier from the United States of America* needed help in making sure that their passenger-facing channels abide by Air Carrier Access Act (ACAA) Accessibility Amendment.

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Unsolicited Sentiment Analytics for Airlines in the US

Passengers who regularly travel recognize the struggles of airline companies in providing consistent and positive customer experience. To understand what passengers say about their services, airline companies have been trying to engage with passengers through social media.

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Comparing the Data Analysis for the Presidential Debates – Part 1 of 2

The electoral results piqued the interest of the Data Science team to make an analysis whether the debates helped the candidates’ campaigns.

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Comparing Social Media Analysis and Electoral Results – Part 2 of 2

For part 2 of the concluding study on the social media analytics on the Philippine Presidential Debates, we considered comparing the emojis to be a crucial part in understanding the reactions and behavior of people during the event.

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Topic Analysis of April 24 PilipinasDebate 2016

Just 15 days before the Election Day, the third and final leg of the PiliPinas Debates 2016 series was held at the University of Pangasinan on April 24, 2016. The debate made its way to the top spot of trending topics in Twitter with over 1.9 million tweets during the event, which lasted for more than 3 hours.

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A Pointwester in the US: A Pointwester’s Roots

Most uprooted trees don’t survive.

When a tree is uprooted, its roots often break. Some think uprooted trees can simply be replanted, but that’s not the case. When the roots break, the tree finds it difficult to absorb nutrients and water from the soil. Also, as the roots anchor the weight of the tree’s trunk and branches, a tree with broken roots may not be able to stand upright. And if the tree’s replanted in a new place, it’s not certain whether it can adapt to its new environment. 

How the Pointwest UX Team Curates User Experience: The Pointwest UX Design Process

Want to learn more about the Pointwest UX Design Process? Click here!

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Benefits of Vulnerability Management: Why Your Company Needs Vulnerability Management

How do you know if your company needs vulnerability management? Click here to learn more about it!

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Contact Numbers Update: Announcement on Pointwest’s Updated Contact Numbers

Pointwest-Contact-Numbers

In compliance with the directive of the National Telecommunications Commission (NTC), Pointwest’s landline contact numbers will transition to the 8-digit format.

This will be effective starting October 6, 2019.

The updated numbers are as follows:

(+632) 8814-1100

(+632) 7917-1100

Document Digitization AI Solution: Pointwest Launches Document Digitization Platform Skriba

Pointwest officially launches Document Digitization Platform Skriba last October 24, 2019, at the Amazon Web Services (AWS) Office in BGC.

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Digital Healthcare Lunch Forum: Pointwest and AWS Re-envision Digital Healthcare

Pointwest and AWS conducted a lunch forum “Re-envisioning Digital Healthcare” held on Wednesday, October 16, 2019, at The Bellevue Manila, Northgate Ave, Alabang, Muntinlupa, Metro Manila.

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