Give your Customers
a Connected Digital Experience
throughout their Travel.

In the Fourth Industrial Revolution, the scope of transportation technology encompasses not only their experience during their travel. A connected traveler experience assures your customers that they can interact with your businesses throughout their journey and through various channels available – mobile, website, kiosks, email, SMS, chat, and more. Make your services available to your travelers in the right way and at the right time.

Success Stories

See how we’ve helped our clients
across different industries.

Pointwest, with AWS, Implemented EDC’s Machine Learning Modernization Framework

Energy Development Corporation (EDC) is a generation company that has been pioneering sustainability with clean, renewable, reliable, and affordable energy through geothermal sources. As an early adopter of Cloud technology, it aims to use digital technologies such as Cloud and Machine Learning (ML) best practices to ensure easy use of ML models. One use case […]

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Skriba: How Using Artificial Intelligence Can Help Perform Everyday Tasks

The rush to adapt to the Next Normal was one of the biggest challenges that confronted the business world as early as the initial outbreak of the Covid19 global pandemic. The Black Swan ushered a new age of innovation as it forced companies to pivot how to get their work done.   Skriba, the smart […]

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Pointwest Creates a Fully-Digital Self-Service Member Enrollment Tool for Maxicare

Read how Pointwest helped modernize Maxicare’s online services with a fully digital, self-enrollment system.

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Our Solutions and Services

Innovative and Quality Solutions
and Services for Airlines

Leveraging over 15 years of experience in the transportation industry, we deliver solutions and services crafted for airline operational excellence and a connected travel experience.

Omni-Channel Application
Development and Management

Through a solution delivery mindset, we can continuously develop your applications seamlessly across various channels and devices. Deliver solutions for your travelers and provide them with a connected travel experience for all the pre-flight and on-flight applications that they may need.

  • Passenger Check-In Channels Development
  • Passenger Self-Service Channels Development
  • Itinerary Management Mobile/Web Development

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e-Commerce Application
Development and Management

Through a solution delivery mindset, we can continuously develop and maintain your e-commerce applications seamlessly across various channels and devices. Deliver solutions for your travelers and provide them with means to transact, book, and avail of your services and products.

  • Passenger Cart Management Development
  • Passenger Post-Booking Features Development
  • Passenger Trip Management Development
  • Passenger Seat Management Development
  • Special Services Request Management and Integration

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Ground Operations Application
Development and Management

Gate, Ramp and Personnel management are key operational aspects to keeping an airline business running smoothly. Information needs to be disseminated swiftly and accurately, and tasks need to be assigned efficiently to avoid delays. We leverage on our domain knowledge and experience to deliver related applications to any transportation enterprise.

  • Gate Management
  • Flight and Ramp Management
  • Real-Time Staff Management
  • Operations Reporting

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Baggage Operations Digital Transformation

Pointwest understands the implications of IATA Resolution 753 and values the airlines’ needs to enhance their Baggage Handling services for their customers. We deliver innovation by utilizing the latest in IoT technology to help airlines and travelers manage their baggage throughout their journey.

  • Baggage RFID Implementation
  • Baggage Scanning and Loading Monitor
  • Baggage Sorting
  • Baggage-Passenger Matching and Alerts
  • Baggage Tracking, Recovery, and Auditing

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Website Accessibility
Assessment and Resolution

We value people’s experience in using airline solutions. By making websites and solutions accessible to people with different needs, we empower transportation businesses to make their services more available to a wider market while also abiding by industry-requirement accessibility standards like the Air Carrier Access Act (ACAA) Accessibility Amendment.

  • WCAG 2.0 Level A Compliance Implementation
  • WCAG 2.0 Level AA Compliance Implementation
  • Accessibility Testing and Assessment

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Insights

Get updated with our News and
latest insights.

Pointwest Technologies Corporation Recognized as Asia Partner of the Year in Tricentis Partner Awards 2024

Bali, Indonesia – January 24, 2024 – Pointwest Technologies Corporation, a wholly Filipino-owned IT-BPM company, is pleased to announce it has been named the Asia Partner of the Year in the Tricentis Partner Awards 2024. The annual Tricentis Partner Awards are designed to honour the success stories achieved by partners from the Global Tricentis Alliances […]

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Beng Coronel of Pointwest Secures Spot on the HIMAP Board of Trustees

In a momentous occasion for Pointwest, we proudly announce the election of our very own Ma. Cristina “Beng” Coronel to the esteemed Board of Trustees of the Healthcare Information Management Association of the Philippines (HIMAP) for the upcoming two-year term from January 1, 2024, to December 31, 2025. Beng Coronel has consistently demonstrated a commitment […]

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7 Reasons Why You Should Modernize Your Systems

In today’s fast-evolving technological landscape, staying relevant and offering impeccable services to customers demands that businesses keep pace with innovation. Adapting to change not only mitigates the risk of becoming obsolete but also positions a company for success in a dynamic market. The imperative to modernize arises from the pressing need to align legacy systems […]

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