Pointwest, Proudly Filipino, Delivering Global Excellence.

Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its satisfied clients — including top Fortune 100 and local companies — with world-class IT and BPM services backed by international-standard methodologies, and innovative practices.

With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence pronounced in extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Analytics, User Experience, Enterprise Mobility, Omni-Channel Solutions Development, RPA, and Cloud Computing.

In addition to our excellent services and solutions, Pointwest carries digital products in healthcare, transportation, disaster management, e-learning and events engagement.

Pointwest supports its strong presence in North America, Japan, Singapore, Australia, and New Zealand, with its three delivery centers in Metro Manila and satellite offices in the United States. It incorporated Pointwest Global, LLC, in 2014 to further the company’s thrust to be a major global player in the ICT industry.

Core Values

Anyone can set up a company, but it takes good people
to make a company grow and reach great new heights.

Lead

We lead with integrity. In the work place, we enable a culture that nurtures not just professional growth, but personal well-being. We encourage the collaborative spirit and inspire change through open, healthy discussions. This positive work attitude translates to better productivity, empowering us to serve our partners with excellence.

Excel

There is no room for mediocrity. At Pointwest, excellence is the norm, not the exception. Guided by a strong sense of integrity, we strive to surpass expectations, outperform the competition, and set the bar for quality and innovation.

Innovate

Everything we do is grounded on integrity and inspired by innovation, creating a rainbow of countless opportunities. We dream big. We transform possibilities into useful business solutions. We stretch beyond boundaries. We grow in leaps and bounds.

Today’s challenges require take-charge individuals at the top
of their game who think outside of the box.

artwork of Pointwest vision

Vision

We envision Pointwest as a market leader in Information Technology and Business Process Management, and as a globally recognized brand for the Filipino knowledge worker.

artwork of Pointwest mission

Mission

To become the partner of choice for our clients by delivering excellent service and developing innovative solutions that make them more competitive in the global market.

To become the employer of choice for bright and talented individuals by harnessing their full potential through intensive skills training and recognizing exceptional performance.

Branding

 

Driven by Excellence, Forward-Looking with Innovation

The Challenges of modern business and 21st century governments can go beyond
what is the norm. Meeting these need flexibility and skill to get past every new
hurdle, while taking advantage of all opportunities.

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Leaders

Pointwest is led by stalwarts in the Philippine IT industry, Seasoned professionals and visionaries.

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Ma. Cristina G. Coronel

President

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Renato B. Quizon

Senior Executive
Business Development

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Ma. Josefina M. Reyes

Senior Executive
Finance & Administration

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Corazon T. Agbayani

Senior Executive
US Midwestern Region (Farmington, Minnesota)

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Ma. Victoria Basinang

Chief Technology Officer

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Ma. Rosario Ahorro

Director, Human Capital Resources

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Leo Querubin

Director, Business Development

Outsourcing Partner

Pointwest Accelerance Certified Software Outsourcing Partner

We are an Accelerance Certified
Software Outsourcing company.

Success Stories

See how we’ve helped our clients
across different industries.

Artificial Intelligence for Human Resources: Artificial Intelligence for Human Resource Processes

In the latest installment of Pointwest Story of Success, read how Artificial Intelligence reduced the workload for Human Resource processes.

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RPA for Telecommunications: Fast and Accurate Processes: RPA for a Telecommunications Company

Read how a telecommunications company accomplished processes faster and more accurately with the help of Pointwest’s RPA service.

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Performance Testing for Brokerage Firms: Quality Beyond Compliance: Performance Testing for a Brokerage Firm

Pointwest helped a brokerage firm comply to standards of a critical regulating body through performance testing for their app.

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Read more success stories

Insights

Get updated with our news and
latest thinking.

Pointwest x bpm'online: Elevating Digital Customer Experience – Event Materials

Click here to download the speakers’ presentation materials for “Elevating Digital Customer Experience” by Pointwest and bpm’online!

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Pointwest Sponsorship: Pointwest Sponsors U.S. Embassy Public Service Forum

Pointwest, leading IT company in the Philippines, served as one of the key sponsors of the U.S. Embassy Public Service Forum held on October 3, 2019, at the AIM Conference Center, Makati City. The forum was organized by The American Chamber of Commerce of the Philippines, Inc.

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How the Pointwest UX Team Curates User Experience: The Pointwest UX Design Process

Want to learn more about the Pointwest UX Design Process? Click here!

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Benefits of Vulnerability Management: Why Your Company Needs Vulnerability Management

How do you know if your company needs vulnerability management? Click here to learn more about it!

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See more insights

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Let’s talk about it.

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