The team behind some of the world’s largest enterprise systems,
and why we have become their IT partner of choice.
Two things — one being the polar opposite of the other — defined the year Pointwest was established. The year was 2003, when the Philippines saw an exodus of nurses and an influx of foreign investment in global sourcing services. The latter resulted in the call center boom, a success story in the Philippine economy that is now worth US$260M (about PHP 11 billion).
In the global sourcing industry, another “movement” was stirring and would later have its own success story. The pioneer-leaders of this movement were Pointwest’s own founders, who refocused efforts to develop competencies for high-value Information Technology and Business Process Services. It was a bit of a gamble, since the Philippines wasn’t yet known for its technology capabilities, but the gamble paid off.
In less than a decade, the Philippines evolved from being a call center destination to a mature location for software services, and Pointwest has evolved alongside it. From being a minor participant in a global multibillion-dollar industry, the company is now a leading player driven by the best IT professionals and supported by world-class communication infrastructure.
In January 2003, nine pioneers of the then-nascent Philippine global sourcing industry founded what would eventually become one of the biggest Filipino IT-BPM companies. The Pointwest founders envisioned a company that would showcase Filipino IT talent to the rest of the world.
In 2008, Pointwest became one of the first companies to have operations at the UP-AyalaLand Technohub in Diliman, Quezon City. The Technohub Delivery Center represented the rapid growth of Pointwest, who today occupies two-and-a-half floors of what was then Building Alpha. In 2014, the Alpha Building would be renamed the Pointwest Building.
Pointwest believes in anchoring its processes to international standards. In 2013, the company received a rare “twin” appraisal of Maturity Level 3 under CMMI-DEV (v1.3) and CMMI-SVC (v1.3). The CMMI Institute benchmarks organizations at this level to have pro-actively defined their processes for Development and for Service Delivery, which means Pointwest clients are assured of consistency in high-quality services.
Pointwest is the first Southeast Asian firm to achieve this distinction.
Mobile flood monitoring and stormwatch application Arko has long been a pride of Pointwest. In 2014 and 2015, Arko managed to exceed expectations by being the first Philippine mobile app to be a finalist in the 2014 World Summit Awards for Mobile (WSAm). It would go to Abu Dhabi in February 2015 to compete for the Global Champion in the m-Inclusion & Empowerment category.
In 2014 the first ever Philippine leg of the ASEAN Business Awards was held. Pointwest managed to be named the first ever winner of the Innovation Award. It represented the Philippines in the regional level months later, bagging First Runner Up honors in the same category.
Pointwest is led by a group of seasoned professionals and visionaries, giving us the best of both old and new. The pioneers in the Philippine global sourcing industry share knowledge culled from decades of experience, while the “new blood” add that much-needed push in technology innovation.
Anyone can set up a company, but it takes good people to make a company grow and reach great new heights. Since 2003, Pointwest has been guided by three core values that define who we are and what we do, as individuals and as one team.
We lead with integrity. In the work place, we enable a culture that nurtures not just professional growth, but personal well-being. We encourage the collaborative spirit and inspire change through open, healthy discussions. This positive work attitude translates to better productivity, empowering us to serve our partners with excellence.
There is no room for mediocrity. At Pointwest, excellence is the norm, not the exception. Guided by a strong sense of integrity, we strive to surpass expectations, outperform the competition, and set the bar for quality and innovation.
Everything we do is grounded on integrity and inspired by innovation, creating a rainbow of countless opportunities. We dream big. We transform possibilities into useful business solutions. We stretch beyond boundaries. We grow in leaps and bounds.
The challenges of modern businesses and 21st century governments can go beyond what is the norm. Meeting these need flexibility and skill to get past every new hurdle, while taking advantage of all opportunities.
Pointwest Technologies Corporation, the leading fully Filipino-owned Philippine IT outsourcing service provider, participated in the Metrowide Shakedrill held on Thursday, 30 July 2015, and organized by the Philippine government to help prepare Metro Manila, the country’s capital metropolis, for possible earthquakes.
Pointwest Technologies Corporation completed the turnover of fishing boats to twenty fishermen of San Remigio, Cebu, last Sunday, 23 Nov. 2014. The boats are part of Pointwest’s continuing efforts to assist communities affected by supertyphoon Yolanda just over a year ago.
