Vision
We envision Pointwest as a market leader in Information Technology and Business Process Management, and as a globally recognized brand for the Filipino knowledge worker.
Pointwest, Proudly Filipino, Delivering Global Excellence.
Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its satisfied clients — including top Fortune 100 and local companies — with world-class IT and BPM services backed by international-standard methodologies, and innovative practices.
With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence pronounced in extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Analytics, User Experience, Enterprise Mobility, Omni-Channel Solutions Development, RPA, and Cloud Computing.
In addition to our excellent services and solutions, Pointwest carries digital products in healthcare, transportation, disaster management, e-learning and events engagement.
Pointwest supports its strong presence in North America, Japan, Singapore, Australia, and New Zealand, with its three delivery centers in Metro Manila and satellite offices in the United States. It incorporated Pointwest Global, LLC, in 2014 to further the company’s thrust to be a major global player in the ICT industry.
Core Values
Anyone can set up a company, but it takes good people
to make a company grow and reach great new heights.
Lead
We lead with integrity. In the work place, we enable a culture that nurtures not just professional growth, but personal well-being. We encourage the collaborative spirit and inspire change through open, healthy discussions. This positive work attitude translates to better productivity, empowering us to serve our partners with excellence.
Excel
There is no room for mediocrity. At Pointwest, excellence is the norm, not the exception. Guided by a strong sense of integrity, we strive to surpass expectations, outperform the competition, and set the bar for quality and innovation.
Innovate
Everything we do is grounded on integrity and inspired by innovation, creating a rainbow of countless opportunities. We dream big. We transform possibilities into useful business solutions. We stretch beyond boundaries. We grow in leaps and bounds.
Today’s challenges require take-charge individuals at the top
of their game who think outside of the box.
Mission
To become the partner of choice for our clients by delivering excellent service and developing innovative solutions that make them more competitive in the global market.
To become the employer of choice for bright and talented individuals by harnessing their full potential through intensive skills training and recognizing exceptional performance.
Branding
Driven by Excellence, Forward-Looking with Innovation
The Challenges of modern business and 21st century governments can go beyond
what is the norm. Meeting these need flexibility and skill to get past every new
hurdle, while taking advantage of all opportunities.
Leaders
Pointwest is led by stalwarts in the Philippine IT industry, Seasoned professionals and visionaries.
Joaquin L. Arambulo
President
Ma. Cristina G. Coronel
Adviser
Renato B. Quizon
Senior Executive
Business Development
Ma. Josefina M. Reyes
Senior Executive
Finance & Administration
Corazon T. Agbayani
Senior Executive
US Midwestern Region (Farmington, Minnesota)
Ma. Victoria Basinang
Chief Technology Officer
Annalie Ventura
Chief Human Resource Officer
Outsourcing Partner
We are an Accelerance Certified
Software Outsourcing company.
Success Stories
See how we’ve helped our clients
across different industries.
Pointwest Creates a Fully-Digital Self-Service Member Enrollment Tool for Maxicare
Read how Pointwest helped modernize Maxicare’s online services with a fully digital, self-enrollment system.
Artificial Intelligence for Human Resources: Artificial Intelligence for Human Resource Processes
In the latest installment of Pointwest Story of Success, read how Artificial Intelligence reduced the workload for Human Resource processes.
RPA for Telecommunications: Fast and Accurate Processes: RPA for a Telecommunications Company
Read how a telecommunications company accomplished processes faster and more accurately with the help of Pointwest’s RPA service.
Insights
Get updated with our news and
latest thinking.
Pointwest officially launches Document Digitization Platform Skriba last October 24, 2019, at the Amazon Web Services (AWS) Office in BGC.
Document Digitization AI Solution: Pointwest Launches Document Digitization Platform Skriba
Digital Healthcare Lunch Forum: Pointwest and AWS Re-envision Digital Healthcare
Pointwest and AWS conducted a lunch forum “Re-envisioning Digital Healthcare” held on Wednesday, October 16, 2019, at The Bellevue Manila, Northgate Ave, Alabang, Muntinlupa, Metro Manila.
How the Pointwest UX Team Curates User Experience: The Pointwest UX Design Process
Want to learn more about the Pointwest UX Design Process? Click here!
Benefits of Vulnerability Management: Why Your Company Needs Vulnerability Management
How do you know if your company needs vulnerability management? Click here to learn more about it!