Vision
We envision Pointwest as a market leader in Information Technology and Business Process Management, and as a globally recognized brand for the Filipino knowledge worker.
Pointwest, Proudly Filipino, Delivering Global Excellence.
Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its satisfied clients — including top Fortune 100 and local companies — with world-class IT and BPM services backed by international-standard methodologies, and innovative practices.
With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence pronounced in extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Analytics, User Experience, Enterprise Mobility, Omni-Channel Solutions Development, RPA, and Cloud Computing.
In addition to our excellent services and solutions, Pointwest carries digital products in healthcare, transportation, disaster management, e-learning and events engagement.
Pointwest supports its strong presence in North America, Japan, Singapore, Australia, and New Zealand, with its three delivery centers in Metro Manila and satellite offices in the United States. It incorporated Pointwest Global, LLC, in 2014 to further the company’s thrust to be a major global player in the ICT industry.
Core Values
Anyone can set up a company, but it takes good people
to make a company grow and reach great new heights.
Lead
We lead with integrity. In the work place, we enable a culture that nurtures not just professional growth, but personal well-being. We encourage the collaborative spirit and inspire change through open, healthy discussions. This positive work attitude translates to better productivity, empowering us to serve our partners with excellence.
Excel
There is no room for mediocrity. At Pointwest, excellence is the norm, not the exception. Guided by a strong sense of integrity, we strive to surpass expectations, outperform the competition, and set the bar for quality and innovation.
Innovate
Everything we do is grounded on integrity and inspired by innovation, creating a rainbow of countless opportunities. We dream big. We transform possibilities into useful business solutions. We stretch beyond boundaries. We grow in leaps and bounds.
Today’s challenges require take-charge individuals at the top
of their game who think outside of the box.
Mission
To become the partner of choice for our clients by delivering excellent service and developing innovative solutions that make them more competitive in the global market.
To become the employer of choice for bright and talented individuals by harnessing their full potential through intensive skills training and recognizing exceptional performance.
Branding
Driven by Excellence, Forward-Looking with Innovation
The Challenges of modern business and 21st century governments can go beyond
what is the norm. Meeting these need flexibility and skill to get past every new
hurdle, while taking advantage of all opportunities.
Leaders
Pointwest is led by stalwarts in the Philippine IT industry, Seasoned professionals and visionaries.
Ma. Cristina G. Coronel
President
Renato B. Quizon
Senior Executive
Business Development
Ma. Josefina M. Reyes
Senior Executive
Finance & Administration
Corazon T. Agbayani
Senior Executive
US Midwestern Region (Farmington, Minnesota)
Ma. Victoria Basinang
Chief Technology Officer
Ma. Rosario Ahorro
Director, Human Capital Resources
Leo Querubin
Director, Business Development
Outsourcing Partner
We are an Accelerance Certified
Software Outsourcing company.
Success Stories
See how we’ve helped our clients
across different industries.
Artificial Intelligence for Human Resources: Artificial Intelligence for Human Resource Processes
In the latest installment of Pointwest Story of Success, read how Artificial Intelligence reduced the workload for Human Resource processes.
RPA for Telecommunications: Fast and Accurate Processes: RPA for a Telecommunications Company
Read how a telecommunications company accomplished processes faster and more accurately with the help of Pointwest’s RPA service.
Performance Testing for Brokerage Firms: Quality Beyond Compliance: Performance Testing for a Brokerage Firm
Pointwest helped a brokerage firm comply to standards of a critical regulating body through performance testing for their app.
Insights
Get updated with our news and
latest thinking.
Click here to download the speakers’ presentation materials for “Elevating Digital Customer Experience” by Pointwest and bpm’online!
Pointwest x bpm'online: Elevating Digital Customer Experience – Event Materials
Pointwest Sponsorship: Pointwest Sponsors U.S. Embassy Public Service Forum
Pointwest, leading IT company in the Philippines, served as one of the key sponsors of the U.S. Embassy Public Service Forum held on October 3, 2019, at the AIM Conference Center, Makati City. The forum was organized by The American Chamber of Commerce of the Philippines, Inc.
How the Pointwest UX Team Curates User Experience: The Pointwest UX Design Process
Want to learn more about the Pointwest UX Design Process? Click here!
Benefits of Vulnerability Management: Why Your Company Needs Vulnerability Management
How do you know if your company needs vulnerability management? Click here to learn more about it!