Pointwest, Proudly Filipino, Delivering Global Excellence.

Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its satisfied clients — including top Fortune 100 and local companies — with world-class IT and BPM services backed by international-standard methodologies, and innovative practices.

With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence pronounced in extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Analytics, User Experience, Enterprise Mobility, Omni-Channel Solutions Development, RPA, and Cloud Computing.

In addition to our excellent services and solutions, Pointwest carries digital products in healthcare, transportation, disaster management, e-learning and events engagement.

Pointwest supports its strong presence in North America, Japan, Singapore, Australia, and New Zealand, with its three delivery centers in Metro Manila and satellite offices in the United States. It incorporated Pointwest Global, LLC, in 2014 to further the company’s thrust to be a major global player in the ICT industry.

Core Values

Anyone can set up a company, but it takes good people
to make a company grow and reach great new heights.

Lead

We lead with integrity. In the work place, we enable a culture that nurtures not just professional growth, but personal well-being. We encourage the collaborative spirit and inspire change through open, healthy discussions. This positive work attitude translates to better productivity, empowering us to serve our partners with excellence.

Excel

There is no room for mediocrity. At Pointwest, excellence is the norm, not the exception. Guided by a strong sense of integrity, we strive to surpass expectations, outperform the competition, and set the bar for quality and innovation.

Innovate

Everything we do is grounded on integrity and inspired by innovation, creating a rainbow of countless opportunities. We dream big. We transform possibilities into useful business solutions. We stretch beyond boundaries. We grow in leaps and bounds.

Today’s challenges require take-charge individuals at the top
of their game who think outside of the box.

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Vision

We envision Pointwest as a market leader in Information Technology and Business Process Management, and as a globally recognized brand for the Filipino knowledge worker.

artwork of Pointwest mission

Mission

To become the partner of choice for our clients by delivering excellent service and developing innovative solutions that make them more competitive in the global market.

To become the employer of choice for bright and talented individuals by harnessing their full potential through intensive skills training and recognizing exceptional performance.

Branding

 

Driven by Excellence, Forward-Looking with Innovation

The Challenges of modern business and 21st century governments can go beyond
what is the norm. Meeting these need flexibility and skill to get past every new
hurdle, while taking advantage of all opportunities.

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Leaders

Pointwest is led by stalwarts in the Philippine IT industry, Seasoned professionals and visionaries.

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Ma. Cristina G. Coronel

President

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Renato B. Quizon

Senior Executive
Business Development

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Ma. Josefina M. Reyes

Senior Executive
Finance & Administration

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Lucila S. Flores

Senior Executive
US Western Region (Tualatin, Oregon)

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Corazon T. Agbayani

Senior Executive
US Midwestern Region (Farmington, Minnesota)

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Ma. Victoria Basinang

Chief Technology Officer

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Ma. Rosario Ahorro

Director, Human Capital Resources

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Mark Neft

Chief Operating Officer

Success Stories

See how we’ve helped our clients
across different industries.

Concerted Data Engineering Services for a US-Based International Manufacturing Company

Pointwest supported an international manufacturing company’s IT group in their data warehousing initiative by providing a full suite of data engineering services ranging from data modeling, ETL development, ETL testing, database administration, and reports development.

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Development of a Customer Journey Dashboard for a Taiwan Commercial Bank

Pointwest created a unified CRM tool for one of the largest commercial banks in Taiwan that consolidates and centralizes customer service data coming from different data sources and systems. The dashboard is designed to be easy-to-use and the related information is easily accessible to their agents, which aims to provide customer-specific services efficiently.

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Data Visualization of Migrants for an International Intergovernmental Organization

In order to better serve migrants, Pointwest helped an international intergovernmental organization, which promotes the humane and orderly handling of migration, in generating accurate and concise migrant condition data visualizations.

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Read more success stories

Insights

Get updated with our news and
latest thinking.

Pointwest talks about Disruptive Smart Technologies and Business Models, Softcon 2018

Artificial Intelligence and new Business Models for the Tech Sector are among the talk points that Pointwest brings to Softcon 2018.

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Pointwest and Netcore Deliver Cross-Channel Marketing Automation in the Philippines

Smart marketing automation is the latest trend in marketing technologies, and it is being delivered in the Philippines by Pointwest through its partnership with Netcore, one of the biggest global marketing technology companies.

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Twelve Freedoms Granted by Modern Technology

Freedom through technology is all about making people free from tedious chores, but knowing what tech is available out there is half the battle.

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Digital Innovation for the 21st Century Mom

Being a mother can be rewarding but quite challenging. Through digital innovation, many of those challenges can be resolved, and we have listed here some of those modern solutions that can help the 21st century mom.

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See more insights

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Let’s talk about it.

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