Pointwest, Proudly Filipino, Delivering Global Excellence.

Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its satisfied clients — including top Fortune 100 and local companies — with world-class IT and BPM services backed by international-standard methodologies, and innovative practices.

With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence pronounced in extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Analytics, User Experience, Enterprise Mobility, Omni-Channel Solutions Development, RPA, and Cloud Computing.

In addition to our excellent services and solutions, Pointwest carries digital products in healthcare, transportation, disaster management, e-learning and events engagement.

Pointwest supports its strong presence in North America, Japan, Singapore, Australia, and New Zealand, with its three delivery centers in Metro Manila and satellite offices in the United States. It incorporated Pointwest Global, LLC, in 2014 to further the company’s thrust to be a major global player in the ICT industry.

Core Values

Anyone can set up a company, but it takes good people
to make a company grow and reach great new heights.

Lead

We lead with integrity. In the work place, we enable a culture that nurtures not just professional growth, but personal well-being. We encourage the collaborative spirit and inspire change through open, healthy discussions. This positive work attitude translates to better productivity, empowering us to serve our partners with excellence.

Excel

There is no room for mediocrity. At Pointwest, excellence is the norm, not the exception. Guided by a strong sense of integrity, we strive to surpass expectations, outperform the competition, and set the bar for quality and innovation.

Innovate

Everything we do is grounded on integrity and inspired by innovation, creating a rainbow of countless opportunities. We dream big. We transform possibilities into useful business solutions. We stretch beyond boundaries. We grow in leaps and bounds.

Leaders

Pointwest is led by stalwarts in the Philippine IT industry, Seasoned professionals and visionaries.

Senior Leadership

Tech Aguila

Tech Aguila

President and Chief Executive Officer

Eleonor de Leon

Eleonor de Leon

Executive Vice President
and Chief Operations Officer

Picture of JMR

Ma. Josefina M. Reyes

Chief Financial Officer

Operational Leaders

Picture of Dave

Dave Aguila

Services Head

Verna Mendoza

Verna Mendoza

Staffing Services Head

Veck Basinang

Veck Basinang

Digital Services Head

Rhea Latoga

Rhea Latoga

Industry Head

Teresa Tamayo

Teresa Tamayo

Industry Head

Sheila Posadas

Sheila Posadas

Industry Head

Raul Ramos

Raul Ramos

US Market Head

Annalie Ventura

Annalie Ventura

People & Culture Head

Senior Advisors

Picture of MCGC

Ma. Cristina G. Coronel

Senior Adviser

Picture of RBQ

Renato B. Quizon

Senior Adviser

Success Stories

See how we’ve helped our clients
across different industries.

Pointwest, with AWS, Implemented EDC’s Machine Learning Modernization Framework

Energy Development Corporation (EDC) is a generation company that has been pioneering sustainability with clean, renewable, reliable, and affordable energy through geothermal sources. As an early adopter of Cloud technology, it aims to use digital technologies such as Cloud and Machine Learning (ML) best practices to ensure easy use of ML models. One use case […]

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Skriba: How Using Artificial Intelligence Can Help Perform Everyday Tasks

The rush to adapt to the Next Normal was one of the biggest challenges that confronted the business world as early as the initial outbreak of the Covid19 global pandemic. The Black Swan ushered a new age of innovation as it forced companies to pivot how to get their work done.   Skriba, the smart […]

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Pointwest Creates a Fully-Digital Self-Service Member Enrollment Tool for Maxicare

Read how Pointwest helped modernize Maxicare’s online services with a fully digital, self-enrollment system.

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Read more success stories

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