Enhance your Customer’s Experience with Hyper-Personalization and Innovation at the forefront.

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Retail has gone from the traditional selling through brick and mortar stores to channels that are more accessible and reactive to the consumers’ needs and wants. Modernize your stores and make your products available to multiple channels and be accessible to a wider market. Deliver your hyper-personalized brand message across all your channels and enhance their experience throughout the sales cycle.

Success Stories

See how we’ve helped our clients
across different industries.

Skriba: How Using Artificial Intelligence Can Help Perform Everyday Tasks

The rush to adapt to the Next Normal was one of the biggest challenges that confronted the business world as early as the initial outbreak of the Covid19 global pandemic. The Black Swan ushered a new age of innovation as it forced companies to pivot how to get their work done.   Skriba, the smart […]

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Pointwest Creates a Fully-Digital Self-Service Member Enrollment Tool for Maxicare

Read how Pointwest helped modernize Maxicare’s online services with a fully digital, self-enrollment system.

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Artificial Intelligence for Human Resources: Artificial Intelligence for Human Resource Processes

In the latest installment of Pointwest Story of Success, read how Artificial Intelligence reduced the workload for Human Resource processes.

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Our Offerings

Solutions that Transform Retail

Omni-Channel
Application Development

Deliver features for your customers and sales teams seamlessly across different channels. Have us develop your systems and solutions on mobile, tablets, kiosks, desktops, and on the web.

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Cross-Channel Digital Marketing
Automation

Utilize the benefits of using cross-channel digital marketing technologies that provide Smart Listening, Smart Analytics, and Smart Conversations to deliver value-based hyper-personalized content and converse with your customers using journey orchestration.

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eCommerce Development
and Integration

Move your brick-and-mortar store and sell your products online. Have us develop your eCommerce system and have your merchandise available to a wider market. We can develop your custom online store or build on top of global-standard ecommerce platforms like Magento, WooCommerce, Shopify, and more.

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Cybersecurity and Customer
Information Protection

With GDPR and localized data privacy laws in place, customers need to know that their information is secure from criminals in this digital age. Pointwest can assess the vulnerability of your systems and also help you grow a culture of security in your organization.

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Mobile Application
Development

Pointwest delivers world-renowned mobile applications and can develop mobile apps for your business as well. This is best for businesses that want to focus on engaging customers on their mobile device.

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Social and Digital
Media Analytics

Gain actionable insights from how your customers interact with your brand through your business-owned digital channels, digital media social pages, and digital media websites. Have dashboards that enable you to drill-down and understand aggregated and individual content that your customers say about your brand.

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Connected Retail
Using IoT

Engage your customers and deliver targeted content when they are in your stores. Make use of RFID and NFC technology to run innovative marketing campaigns that combine personal and digital experiences.

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Robotic Process
Automation

With expansion comes the need to run voluminous processes to ascertain that your retail business is running smoothly. Automate such voluminous process and optimize task completion while being able to monitor the steps taken.

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Insights

Get updated with our News and
latest insights.

Culture and Nation-Building: Industry Perspectives on Gender Equality

In celebration of Leader’s Month, The IT and Business Process Association of the Philippines (IBPAP) held a webinar on March 21, 2022, titled “Gender Equality Today for a Sustainable Tomorrow”. The webinar featured prominent women in the IT-BPM and creative industries with Pointwest’s Senior Advisor and Board Director, Ma. Cristina “Beng” Coronel as a fireside […]

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The Philippines, a Top-Tier Destination for IT-BPO Services

The Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines has been one of the most dynamic and fastest-growing sectors in the country since 1997. The country attracted a lot of foreign companies and investors in the sub-sectors of knowledge process outsourcing and back offices, call centers, software development, medical transcription, engineering design, game development, […]

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How the Pointwest UX Team Curates User Experience: The Pointwest UX Design Process

Want to learn more about the Pointwest UX Design Process? Click here!

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Benefits of Vulnerability Management: Why Your Company Needs Vulnerability Management

How do you know if your company needs vulnerability management? Click here to learn more about it!

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