Enhance your Customer’s Experience with Hyper-Personalization and Innovation at the forefront.

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Retail has gone from the traditional selling through brick and mortar stores to channels that are more accessible and reactive to the consumers’ needs and wants. Modernize your stores and make your products available to multiple channels and be accessible to a wider market. Deliver your hyper-personalized brand message across all your channels and enhance their experience throughout the sales cycle.

Success Stories

See how we’ve helped our clients
across different industries.

Concerted Data Engineering Services for a US-Based International Manufacturing Company

Pointwest supported an international manufacturing company’s IT group in their data warehousing initiative by providing a full suite of data engineering services ranging from data modeling, ETL development, ETL testing, database administration, and reports development.

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Development of a Customer Journey Dashboard for a Taiwan Commercial Bank

Pointwest created a unified CRM tool for one of the largest commercial banks in Taiwan that consolidates and centralizes customer service data coming from different data sources and systems. The dashboard is designed to be easy-to-use and the related information is easily accessible to their agents, which aims to provide customer-specific services efficiently.

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Data Visualization of Migrants for an International Intergovernmental Organization

In order to better serve migrants, Pointwest helped an international intergovernmental organization, which promotes the humane and orderly handling of migration, in generating accurate and concise migrant condition data visualizations.

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Our Offerings

Solutions that Transform Retail

Omni-Channel
Application Development

Deliver features for your customers and sales teams seamlessly across different channels. Have us develop your systems and solutions on mobile, tablets, kiosks, desktops, and on the web.

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Cross-Channel Digital Marketing
Automation

Utilize the benefits of using cross-channel digital marketing technologies that provide Smart Listening, Smart Analytics, and Smart Conversations to deliver value-based hyper-personalized content and converse with your customers using journey orchestration.

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eCommerce Development
and Integration

Move your brick-and-mortar store and sell your products online. Have us develop your eCommerce system and have your merchandise available to a wider market. We can develop your custom online store or build on top of global-standard ecommerce platforms like Magento, WooCommerce, Shopify, and more.

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Cybersecurity and Customer
Information Protection

With GDPR and localized data privacy laws in place, customers need to know that their information is secure from criminals in this digital age. Pointwest can assess the vulnerability of your systems and also help you grow a culture of security in your organization.

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Mobile Application
Development

Pointwest delivers world-renowned mobile applications and can develop mobile apps for your business as well. This is best for businesses that want to focus on engaging customers on their mobile device.

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Social and Digital
Media Analytics

Gain actionable insights from how your customers interact with your brand through your business-owned digital channels, digital media social pages, and digital media websites. Have dashboards that enable you to drill-down and understand aggregated and individual content that your customers say about your brand.

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Connected Retail
Using IoT

Engage your customers and deliver targeted content when they are in your stores. Make use of RFID and NFC technology to run innovative marketing campaigns that combine personal and digital experiences.

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Robotic Process
Automation

With expansion comes the need to run voluminous processes to ascertain that your retail business is running smoothly. Automate such voluminous process and optimize task completion while being able to monitor the steps taken.

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Insights

Get updated with our News and
latest insights.

Pointwest Enables HIMAP Members with Analytics, AI, and RPA

As the year ends, businesses strive to prepare their organizations for the challenges of meeting targets for the next period. With markets having been disrupted by technology, business leaders turn to experts for a better understanding on how these advancements can make their companies thrive. On December 6, 2018, HIMAP hosts innovation enablement sessions for its member companies empowered by Pointwest and its technology partners.

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Pointwest talks about Disruptive Smart Technologies and Business Models, Softcon 2018

Artificial Intelligence and new Business Models for the Tech Sector are among the talk points that Pointwest brings to Softcon 2018.

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Evaluating Artificial Intelligence (AI) Systems

Artificial Intelligence evaluation allows for these AI systems to gain widespread acceptance and unlock their true potential.

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Twelve Freedoms Granted by Modern Technology

Freedom through technology is all about making people free from tedious chores, but knowing what tech is available out there is half the battle.

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