Artificial Intelligence for Human Resources: Artificial Intelligence for Human Resource Processes
In the latest installment of Pointwest Story of Success, read how Artificial Intelligence reduced the workload for Human Resource processes.
Enhance your Customer’s Experience with Hyper-Personalization and Innovation at the forefront.
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Retail has gone from the traditional selling through brick and mortar stores to channels that are more accessible and reactive to the consumers’ needs and wants. Modernize your stores and make your products available to multiple channels and be accessible to a wider market. Deliver your hyper-personalized brand message across all your channels and enhance their experience throughout the sales cycle.
Success Stories
See how we’ve helped our clients
across different industries.
RPA for Telecommunications: Fast and Accurate Processes: RPA for a Telecommunications Company
Read how a telecommunications company accomplished processes faster and more accurately with the help of Pointwest’s RPA service.
Performance Testing for Brokerage Firms: Quality Beyond Compliance: Performance Testing for a Brokerage Firm
Pointwest helped a brokerage firm comply to standards of a critical regulating body through performance testing for their app.
Our Offerings
Solutions that Transform Retail
Omni-Channel
Application Development
Deliver features for your customers and sales teams seamlessly across different channels. Have us develop your systems and solutions on mobile, tablets, kiosks, desktops, and on the web.
Cross-Channel Digital Marketing
Automation
Utilize the benefits of using cross-channel digital marketing technologies that provide Smart Listening, Smart Analytics, and Smart Conversations to deliver value-based hyper-personalized content and converse with your customers using journey orchestration.
eCommerce Development
and Integration
Move your brick-and-mortar store and sell your products online. Have us develop your eCommerce system and have your merchandise available to a wider market. We can develop your custom online store or build on top of global-standard ecommerce platforms like Magento, WooCommerce, Shopify, and more.
Cybersecurity and Customer
Information Protection
With GDPR and localized data privacy laws in place, customers need to know that their information is secure from criminals in this digital age. Pointwest can assess the vulnerability of your systems and also help you grow a culture of security in your organization.
Mobile Application
Development
Pointwest delivers world-renowned mobile applications and can develop mobile apps for your business as well. This is best for businesses that want to focus on engaging customers on their mobile device.
Social and Digital
Media Analytics
Gain actionable insights from how your customers interact with your brand through your business-owned digital channels, digital media social pages, and digital media websites. Have dashboards that enable you to drill-down and understand aggregated and individual content that your customers say about your brand.
Connected Retail
Using IoT
Engage your customers and deliver targeted content when they are in your stores. Make use of RFID and NFC technology to run innovative marketing campaigns that combine personal and digital experiences.
Robotic Process
Automation
With expansion comes the need to run voluminous processes to ascertain that your retail business is running smoothly. Automate such voluminous process and optimize task completion while being able to monitor the steps taken.
Insights
Get updated with our News and
latest insights.
Pointwest held an executive briefing on cybersecurity entitled “Data Privacy: Now Boarding” last September 20, 2019, 3-5 pm at Conti’s Bakeshop and Restaurant, Greenbelt 2, Makati City.
Data Privacy: Now Boarding: Pointwest Conducts Briefing on Data Privacy
Elevating Digital Customer Experience: Pointwest and bpm’online to Hold Briefing on Digital Customer Experience
Pointwest and Bpm’Online will hold the event “Elevating Digital Customer Experience” on Thursday, 17 October 2019, at the MilkyWay Cafe, 900 Antonio Arnaiz Avenue, Makati City.
The Future of RPA: Cognitive Automation and the Future of Robotic Process Automation
Implemented in places like manufacturing industries, e-commerce businesses, IT companies in the Philippines and worldwide, and other companies, process automation has helped create faster and more efficient processes.
RPA and AI: Robotic Process Automation and Artificial Intelligence: A Comparison
While some might see Robotic Process Automation and Artificial Intelligence as two competing technologies, the opposite is actually the case. These two are not only able to work together but also enhance each other’s functionality.