Enhance your Customer’s Experience with Hyper-Personalization and Innovation at the forefront.

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Retail has gone from the traditional selling through brick and mortar stores to channels that are more accessible and reactive to the consumers’ needs and wants. Modernize your stores and make your products available to multiple channels and be accessible to a wider market. Deliver your hyper-personalized brand message across all your channels and enhance their experience throughout the sales cycle.

Success Stories

See how we’ve helped our clients
across different industries.

Application Development for Travel Agencies: Convenient and Streamlined Visa Application Process through Application Development

Through Application Development for travel agencies, Pointwest makes travel-related transactions through web and mobile solutions a reality.

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Concerted Data Engineering Services for a US-Based International Manufacturing Company

Pointwest supported an international manufacturing company’s IT group in their data warehousing initiative by providing a full suite of data engineering services ranging from data modeling, ETL development, ETL testing, database administration, and reports development.

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Development of a Customer Journey Dashboard for a Taiwan Commercial Bank

Pointwest created a unified CRM tool for one of the largest commercial banks in Taiwan that consolidates and centralizes customer service data coming from different data sources and systems. The dashboard is designed to be easy-to-use and the related information is easily accessible to their agents, which aims to provide customer-specific services efficiently.

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Our Offerings

Solutions that Transform Retail

Omni-Channel
Application Development

Deliver features for your customers and sales teams seamlessly across different channels. Have us develop your systems and solutions on mobile, tablets, kiosks, desktops, and on the web.

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Cross-Channel Digital Marketing
Automation

Utilize the benefits of using cross-channel digital marketing technologies that provide Smart Listening, Smart Analytics, and Smart Conversations to deliver value-based hyper-personalized content and converse with your customers using journey orchestration.

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eCommerce Development
and Integration

Move your brick-and-mortar store and sell your products online. Have us develop your eCommerce system and have your merchandise available to a wider market. We can develop your custom online store or build on top of global-standard ecommerce platforms like Magento, WooCommerce, Shopify, and more.

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Cybersecurity and Customer
Information Protection

With GDPR and localized data privacy laws in place, customers need to know that their information is secure from criminals in this digital age. Pointwest can assess the vulnerability of your systems and also help you grow a culture of security in your organization.

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Mobile Application
Development

Pointwest delivers world-renowned mobile applications and can develop mobile apps for your business as well. This is best for businesses that want to focus on engaging customers on their mobile device.

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Social and Digital
Media Analytics

Gain actionable insights from how your customers interact with your brand through your business-owned digital channels, digital media social pages, and digital media websites. Have dashboards that enable you to drill-down and understand aggregated and individual content that your customers say about your brand.

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Connected Retail
Using IoT

Engage your customers and deliver targeted content when they are in your stores. Make use of RFID and NFC technology to run innovative marketing campaigns that combine personal and digital experiences.

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Robotic Process
Automation

With expansion comes the need to run voluminous processes to ascertain that your retail business is running smoothly. Automate such voluminous process and optimize task completion while being able to monitor the steps taken.

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Insights

Get updated with our News and
latest insights.

Pointwest in SODEC 2019 Offers RPA, Test Automation

Pointwest is bringing some of the latest digital solutions to the Software Apps and Development Expo (SODEC) this coming 8-10 May 2019 at Booth 41-1, Aoimi Hall, Kotu-Ku, Tokyo, Japan.

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EESY for Weddings: Marriage of Tradition and Technology

Enthusiastic interest in EESY and promising opportunities in the wedding industry were the main takeaways of Pointwest from the first Digital Breakfast Forum held at Conti’s Greenbelt 2, Makati City.

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The benefits of RPA can help you in the business battlefield: How a Robot Army Can Revolutionize Your Business

RPA can help your business soldier on the business battlefield. RPA offers benefits such as speeding up task completion, improving accuracy, and reducing work hours.

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Event App Utilization for 2018: Analyzing the Data

Thinking of using an event app for your next event? Read this article to know which features to look for, types of data that can be gathered, and the benefits of these.

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Got a project in mind?

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