Success Stories

Skriba: How Using Artificial Intelligence Can Help Perform Everyday Tasks

The rush to adapt to the Next Normal was one of the biggest challenges that confronted the business world as early as the initial outbreak of the Covid19 global pandemic. The Black Swan ushered a new age of innovation as it forced companies to pivot how to get their work done.   Skriba, the smart […]

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Pointwest Creates a Fully-Digital Self-Service Member Enrollment Tool for Maxicare

Read how Pointwest helped modernize Maxicare’s online services with a fully digital, self-enrollment system.

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Artificial Intelligence for Human Resources: Artificial Intelligence for Human Resource Processes

In the latest installment of Pointwest Story of Success, read how Artificial Intelligence reduced the workload for Human Resource processes.

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RPA for Telecommunications: Fast and Accurate Processes: RPA for a Telecommunications Company

Read how a telecommunications company accomplished processes faster and more accurately with the help of Pointwest’s RPA service.

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Performance Testing for Brokerage Firms: Quality Beyond Compliance: Performance Testing for a Brokerage Firm

Pointwest helped a brokerage firm comply to standards of a critical regulating body through performance testing for their app.

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A Pointwester in the US: A Pointwester’s Roots

Most uprooted trees don’t survive.

When a tree is uprooted, its roots often break. Some think uprooted trees can simply be replanted, but that’s not the case. When the roots break, the tree finds it difficult to absorb nutrients and water from the soil. Also, as the roots anchor the weight of the tree’s trunk and branches, a tree with broken roots may not be able to stand upright. And if the tree’s replanted in a new place, it’s not certain whether it can adapt to its new environment. 

How the Pointwest UX Team Curates User Experience: The Pointwest UX Design Process

Want to learn more about the Pointwest UX Design Process? Click here!

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Benefits of Vulnerability Management: Why Your Company Needs Vulnerability Management

How do you know if your company needs vulnerability management? Click here to learn more about it!

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Pointwest Names Industry Leader, Rey Untal, as new President and CEO

Pointwest is proud to announce and welcome Rey Untal as our new President and CEO.

Rey Untal, new Pointwest President and CEO

 

Prior to joining Pointwest, and in the last four and a half years with the IT & Business Process Association of the Philippines (IBPAP), Rey has served as the voice of the sector, and is one of the strongest advocates of the Philippine IT-BPM industry.

Rey brings with him over 30 years of experience in IT consulting and outsourcing, most notably close to two decades with Accenture, as well as key roles in renowned firms like Nestle, Cargill, and ICTSI. His experience and varied expertise also previously led him to a three-year expatriate assignment in Australia and Singapore.

We look forward to Rey’s leadership and vision on digital transformation, expansion of the company’s local and international footprint, and adaptation to rapidly changing business models and customer needs.

These are very exciting and promising times for Pointwest as we look ahead to a reimagined future with Rey at the helm. His deep understanding and vast network in the industry, including his perspective on the global marketplace, will enable him to steer Pointwest towards greater heights and continue to uplift the Filipino talent in the global IT-BPM landscape.

 

 

For inquiries, contact:  Vladimir Manuel  via  ask@pointwest.com.ph

Contact:+632 8814 1100 (Trunkline) +1 (888) 210-9078 (US Toll-Free)

Culture and Nation-Building: Industry Perspectives on Gender Equality

In celebration of Leader’s Month, The IT and Business Process Association of the Philippines (IBPAP) held a webinar on March 21, 2022, titled “Gender Equality Today for a Sustainable Tomorrow”. The webinar featured prominent women in the IT-BPM and creative industries with Pointwest’s Senior Advisor and Board Director, Ma. Cristina “Beng” Coronel as a fireside […]

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The Philippines, a Top-Tier Destination for IT-BPO Services

The Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines has been one of the most dynamic and fastest-growing sectors in the country since 1997. The country attracted a lot of foreign companies and investors in the sub-sectors of knowledge process outsourcing and back offices, call centers, software development, medical transcription, engineering design, game development, […]

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