• Industries vary in need.

    To provide a solution,
    first we understand.


     

Industry Sector Coverage

Pointwest’s services extend well into the value chains of major industries, driving an organization’s long-term growth and transformation. Our IT and Business Process solutions modernize operations and increase their efficiency, reduce costs, maximize productivity, and enable innovation.

Transportation

Scale operations, reassess services and shift from general to personalized, and increase customer satisfaction. Our IT solutions for travel and logistics enable organizations to navigate a globalized world.

Utilities

With IT solutions built to perform, service delivery across the utilities value chain becomes lean, efficient, and customer-centric, paving the way for an organization's growth and reinvention.

Retail

Consumer behavior is the foundation of our retail solutions. We study the market, identify its needs, and build solutions to meet those needs, whether it's improving cross-border transactions or enabling access to an emerging digital platform.

Finance

Integration and enhancement. Our IT-enabled solutions for banking and insurance integrate the new and enhance the old to increase operational efficiency. With this approach, services improve significantly, strengthening customer relationships.

Healthcare

Our healthcare solutions are driven by one goal: improve the quality of healthcare being delivered. Through business process augmentation, we collaborate with client organizations and optimize workflow execution to achieve service delivery excellence.

Logistics

Our technology engineering and 3PL domain expertise help businesses deliver solutions to accelerate innovation and lower costs. We provide solutions for web, mobile, cloud, analytics and quality assurance and engineering support both for your internal IT and consumer-facing solutions.

Media + Entertainment

Among industries today, few are as affected by rapid changes in technology as media and entertainment. Only top technology tools can serve top media organizations to stay number 1 in the ratings game. Find out how we affect the way you receive information and enjoy entertainment without you knowing it.

Government

Digital Age governance means governments can meet citizens where they are — online. Private organizations are not the only ones who stand to benefit from the latest in technology. Government offices can tap Cloud-based project management tools or mobile applications for more efficient public service.

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Case Studies

The world's biggest names trust Pointwest to back them up.

Our track record tells our story. Since 2003, we have been helping some of the biggest companies in the world to reinforce efficiency, reduce costs, and maximize productivity through the latest technologies and best practices.

In 2016, Pointwest aimed to showcase to one of its US-Based Healthcare Information clients the benefits of Robotic Process Automation in reducing costs. A Proof of Concept (PoC) project was initiated and the details of the case are detailed below.

To say that the results of the 2016 US Presidential Elections elicited a strong reaction from a large number of people is the understatement of the year, if not the decade. Euphoric supporters from the Trump campaign reveled at their surprise victory while silent shock could be seen in their counterparts at the Clinton HQ.

A leading airline carrier from the United States of America* needed help in making sure that their passenger-facing channels abide by Air Carrier Access Act (ACAA) Accessibility Amendment.

Passengers who regularly travel recognize the struggles of airline companies in providing consistent and positive customer experience. To understand what passengers say about their services, airline companies have been trying to engage with passengers through social media.

For part 2 of the concluding study on the social media data analysis on the Philippine Presidential Debates, we considered comparing the emojis to be a crucial part in understanding the reactions and behavior of people during the event.