Applications are the engines that run our digital world. And just like real engines, they need the right kind of care and maintenance if they are to run smoothly, especially when they undergo upgrades.

Pointwest’s Application Management service, with its global-standards techniques and methodologies, governance models, tools and technologies, and highly-skilled professionals, coupled with our deep domain expertise and over-a-decade of experience makes sure that no matter your needs, your apps will work with minimal disruption to your business and operations.

Your business runs on
IT systems and applications.
We help keep them well-oiled
and running efficiently.

Methods

We take care of your apps while you focus on your core business.

Application
Maintenance

We provide you with technical solutions on all levels of the Software Development Life Cycle (SDLC). This ensures the seamless and optimal performance of your business-critical applications.

  • Corrective Maintenance
  • Preventive Maintenance
  • Adaptive Maintenance

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Application
Enhancement

In this specialized solution of our Application Development service, we handle major or critical software development projects for you. This includes but is not limited to optimization, operational modifications, cosmetic overhaul, and changes to the app’s usability and platform.

  • User Enhancement
  • Technical Enhancement

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Infrastructure
Management

Our Infrastructure Management services allow you to outsource the management, operations and delivery of your IT processes to us. This keeps you focused on your core business and helps lower overhead.

  • Managed Network Services
  • Managed System Services
  • IT Support Help Desk

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Tools

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Success Stories

See how we’ve helped our clients
across different industries.

Development of a Customer Journey Dashboard for a Taiwan Commercial Bank

Pointwest created a unified CRM tool for one of the largest commercial banks in Taiwan that consolidates and centralizes customer service data coming from different data sources and systems. The dashboard is designed to be easy-to-use and the related information is easily accessible to their agents, which aims to provide customer-specific services efficiently.

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Data Visualization of Migrants for an International Intergovernmental Organization

In order to better serve migrants, Pointwest helped an international intergovernmental organization, which promotes the humane and orderly handling of migration, in generating accurate and concise migrant condition data visualizations.

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Read more success stories

Got a project in mind?

Let’s talk about it.

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