Give your Customers
a Connected Digital Experience
throughout their Travel.

In the Fourth Industrial Revolution, the scope of transportation technology encompasses not only their experience during their travel. A connected traveler experience assures your customers that they can interact with your businesses throughout their journey and through various channels available – mobile, website, kiosks, email, SMS, chat, and more. Make your services available to your travelers in the right way and at the right time.

Success Stories

See how we’ve helped our clients
across different industries.

Artificial Intelligence for Human Resources: Artificial Intelligence for Human Resource Processes

In the latest installment of Pointwest Story of Success, read how Artificial Intelligence reduced the workload for Human Resource processes.

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RPA for Telecommunications: Fast and Accurate Processes: RPA for a Telecommunications Company

Read how a telecommunications company accomplished processes faster and more accurately with the help of Pointwest’s RPA service.

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Performance Testing for Brokerage Firms: Quality Beyond Compliance: Performance Testing for a Brokerage Firm

Pointwest helped a brokerage firm comply to standards of a critical regulating body through performance testing for their app.

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Read more success stories

Our Solutions and Services

Innovative and Quality Solutions
and Services for Airlines

Leveraging over 15 years of experience in the transportation industry, we deliver solutions and services crafted for airline operational excellence and a connected travel experience.

Omni-Channel Application
Development and Management

Through a solution delivery mindset, we can continuously develop your applications seamlessly across various channels and devices. Deliver solutions for your travelers and provide them with a connected travel experience for all the pre-flight and on-flight applications that they may need.

  • Passenger Check-In Channels Development
  • Passenger Self-Service Channels Development
  • Itinerary Management Mobile/Web Development

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e-Commerce Application
Development and Management

Through a solution delivery mindset, we can continuously develop and maintain your e-commerce applications seamlessly across various channels and devices. Deliver solutions for your travelers and provide them with means to transact, book, and avail of your services and products.

  • Passenger Cart Management Development
  • Passenger Post-Booking Features Development
  • Passenger Trip Management Development
  • Passenger Seat Management Development
  • Special Services Request Management and Integration

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Ground Operations Application
Development and Management

Gate, Ramp and Personnel management are key operational aspects to keeping an airline business running smoothly. Information needs to be disseminated swiftly and accurately, and tasks need to be assigned efficiently to avoid delays. We leverage on our domain knowledge and experience to deliver related applications to any transportation enterprise.

  • Gate Management
  • Flight and Ramp Management
  • Real-Time Staff Management
  • Operations Reporting

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Baggage Operations Digital Transformation

Pointwest understands the implications of IATA Resolution 753 and values the airlines’ needs to enhance their Baggage Handling services for their customers. We deliver innovation by utilizing the latest in IoT technology to help airlines and travelers manage their baggage throughout their journey.

  • Baggage RFID Implementation
  • Baggage Scanning and Loading Monitor
  • Baggage Sorting
  • Baggage-Passenger Matching and Alerts
  • Baggage Tracking, Recovery, and Auditing

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Website Accessibility
Assessment and Resolution

We value people’s experience in using airline solutions. By making websites and solutions accessible to people with different needs, we empower transportation businesses to make their services more available to a wider market while also abiding by industry-requirement accessibility standards like the Air Carrier Access Act (ACAA) Accessibility Amendment.

  • WCAG 2.0 Level A Compliance Implementation
  • WCAG 2.0 Level AA Compliance Implementation
  • Accessibility Testing and Assessment

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Insights

Get updated with our News and
latest insights.

Pointwest Sponsorship: Pointwest Sponsors U.S. Embassy Public Service Forum

Pointwest, leading IT company in the Philippines, served as one of the key sponsors of the U.S. Embassy Public Service Forum held on October 3, 2019, at the AIM Conference Center, Makati City. The forum was organized by The American Chamber of Commerce of the Philippines, Inc.

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Data Privacy: Now Boarding: Pointwest Conducts Briefing on Data Privacy

Pointwest held an executive briefing on cybersecurity entitled “Data Privacy: Now Boarding” last September 20, 2019, 3-5 pm at Conti’s Bakeshop and Restaurant, Greenbelt 2, Makati City.

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The Future of RPA: Cognitive Automation and the Future of Robotic Process Automation

Implemented in places like manufacturing industries, e-commerce businesses, IT companies in the Philippines and worldwide, and other companies, process automation has helped create faster and more efficient processes. 

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RPA and AI: Robotic Process Automation and Artificial Intelligence: A Comparison

While some might see Robotic Process Automation and Artificial Intelligence as two competing technologies, the opposite is actually the case. These two are not only able to work together but also enhance each other’s functionality.

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Got a project in mind?

Let’s talk about it.

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