Empower Travelers with Connected Digital Airline Solutions
Give your Customers a Connected Digital Experience throughout their Travel.
In the Fourth Industrial Revolution, the scope of transportation technology encompasses not only their experience during their travel. A connected traveler experience assures your customers that they can interact with your businesses throughout their journey and through various channels available – mobile, website, kiosks, email, SMS, chat, and more. Make your services available to your travelers in the right way and at the right time.
See how we’ve helped our clients across different industries.
Application Development for Travel Agencies: Convenient and Streamlined Visa Application Process through Application Development
Through Application Development for travel agencies, Pointwest makes travel-related transactions through web and mobile solutions a reality.
Concerted Data Engineering Services for a US-Based International Manufacturing Company
Pointwest supported an international manufacturing company’s IT group in their data warehousing initiative by providing a full suite of data engineering services ranging from data modeling, ETL development, ETL testing, database administration, and reports development.
Development of a Customer Journey Dashboard for a Taiwan Commercial Bank
Pointwest created a unified CRM tool for one of the largest commercial banks in Taiwan that consolidates and centralizes customer service data coming from different data sources and systems. The dashboard is designed to be easy-to-use and the related information is easily accessible to their agents, which aims to provide customer-specific services efficiently.
Innovative and Quality Solutions and Services for Airlines
Leveraging over 15 years of experience in the transportation industry, we deliver solutions and services crafted for airline operational excellence and a connected travel experience.
Omni-Channel Application Development and Management
Through a solution delivery mindset, we can continuously develop your applications seamlessly across various channels and devices. Deliver solutions for your travelers and provide them with a connected travel experience for all the pre-flight and on-flight applications that they may need.
Through a solution delivery mindset, we can continuously develop and maintain your e-commerce applications seamlessly across various channels and devices. Deliver solutions for your travelers and provide them with means to transact, book, and avail of your services and products.
Passenger Cart Management Development
Passenger Post-Booking Features Development
Passenger Trip Management Development
Passenger Seat Management Development
Special Services Request Management and Integration
Ground Operations Application Development and Management
Gate, Ramp and Personnel management are key operational aspects to keeping an airline business running smoothly. Information needs to be disseminated swiftly and accurately, and tasks need to be assigned efficiently to avoid delays. We leverage on our domain knowledge and experience to deliver related applications to any transportation enterprise.
Pointwest understands the implications of IATA Resolution 753 and values the airlines’ needs to enhance their Baggage Handling services for their customers. We deliver innovation by utilizing the latest in IoT technology to help airlines and travelers manage their baggage throughout their journey.
We value people’s experience in using airline solutions. By making websites and solutions accessible to people with different needs, we empower transportation businesses to make their services more available to a wider market while also abiding by industry-requirement accessibility standards like the Air Carrier Access Act (ACAA) Accessibility Amendment.