Get your apps the support they need throughout its life cycle.
We provide you with technical solutions on all levels of the Software Development Life Cycle (SDLC). This ensures the seamless and optimal performance of your business-critical applications.
Methods
Corrective
Maintenance
Involves implementing permanent fixes for faults or defects which usually arises from user incident reports based on their daily interaction with the systems.
Preventive
Maintenance
Covers identifying and developing preemptive fixes to potential problems. Preventive maintenance work revolves around proper documentation of system processes as well as optimization and restructuring of codes to increase its maintainability and reliability in the future.
Adaptive
Maintenance
Is the implementation of solutions to applications that will be affected by recent or planned changes in some parts of the organization’s system environments. Changes could range from hardware, software, operating systems, business rules, operational patterns, or government policies.
Tools
Success Stories
See how we’ve helped our clients
across different industries.
Development of a Customer Journey Dashboard for a Taiwan Commercial Bank
Pointwest created a unified CRM tool for one of the largest commercial banks in Taiwan that consolidates and centralizes customer service data coming from different data sources and systems. The dashboard is designed to be easy-to-use and the related information is easily accessible to their agents, which aims to provide customer-specific services efficiently.
Data Visualization of Migrants for an International Intergovernmental Organization
In order to better serve migrants, Pointwest helped an international intergovernmental organization, which promotes the humane and orderly handling of migration, in generating accurate and concise migrant condition data visualizations.