We’ll worry about IT infrastructure issues.
You worry about your core business.
Our Infrastructure Management services allow you to outsource the management, operations and delivery of your IT processes to us. This keeps you focused on your core business and helps lower overhead.
Methods
We can take charge of your IT infrastructure for you, handling everything from network maintenance and security to providing Help Desk services. These help increase efficiency and lower operational costs.
Managed Network
Services
- Efficient management of the operating costs of the entire IT network
- Proactive Network Maintenance and Issue Prevention
- Enhanced Network Security
- Enables a high level of Network availability
Managed System
Services
- Early detection of Server/Driver failures
- High Server Uptime
- Proactive fixing of potential Server Issues
IT Support
Help Desk
- Proactive identification and resolution of potential problems and issues
- Operational cost savings
- Staff augmentation with professional Support Engineers
Tools
Success Stories
See how we’ve helped our clients
across different industries.
Development of a Customer Journey Dashboard for a Taiwan Commercial Bank
Pointwest created a unified CRM tool for one of the largest commercial banks in Taiwan that consolidates and centralizes customer service data coming from different data sources and systems. The dashboard is designed to be easy-to-use and the related information is easily accessible to their agents, which aims to provide customer-specific services efficiently.
Data Visualization of Migrants for an International Intergovernmental Organization
In order to better serve migrants, Pointwest helped an international intergovernmental organization, which promotes the humane and orderly handling of migration, in generating accurate and concise migrant condition data visualizations.