New technologies lead to new ways of doing things. Nowhere is it most clearly seen than in today’s increasingly digital world. Now, more than ever, is the need to imagine, innovate, create, and execute flawlessly solutions that improve the entire customer experience.

Pointwest taps its intrinsic culture of excellence and its focus on customer engagement to introduce digital innovations that benefit its clients, allowing you to not suffer the disruptions brought about by these new technologies but to instead reap the benefits they bring.

Imagineering a
Technovolution

Methods

Decisions based on solid numbers,
not merely guesswork.

Analytics

Data is touted as the most important resource in a world gone digital. Pointwest’s tried-and-tested, award-winning Data Analytics service gives you the ability to make your Data work for you, giving you insights that lead to better business and organizational decisions.

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Automated Software
Testing

Pointwest has always been a Software Testing powerhouse. With the introduction of automation tools to our global-standards processes, we give clients not only the quality of testing we are known for but also the speed and cost savings automation gives.

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Cybersecurity

The new digital landscape hides many threats, but Pointwest’s approach to cybersecurity, one that emphasizes a pro-active, culture-based system, gives you both the tools and mentality to ensure your digital assets and those of your customers are kept safe from the worst cyberthreats today and tomorrow.

 

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Enterprise
Architecture

The changing times call for changes in approaches. That’s why we designed our Enterprise Architecture service with an eye to integrating the latest Digital tools and technologies, so you can make full use of the opportunities in a rapidly changing business landscape.

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Experience
Design

Consumers today value experiences as much as they do function and practicality. Having done User Experience (UX) Design long before the term became a business constant, our Experience Design courses will help guide you find the biggest challenges in your organizations, products and services, leading you to the most effective ways to address them.

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Internet of
Things

One of the wonders of the Internet is that it’s given everyday objects a bigger utility. Pointwest’s Internet of Things (IoT) service puts the power of this tool

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Products

Bring your digital experience to the
next level with our products.

EESY

Events Engagement Suite for You (EESY) is a mobile app for events management and engagement that helps organizers and event participants alike have an easier and more fruitful experience.

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Product Name

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The best is delivered only with the right partners.

Tools

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POWER BI

DATA RPM

SAS

TABLEAU

Success Stories

See how we’ve helped our clients
across different industries.

Development of a Customer Journey Dashboard for a Taiwan Commercial Bank

Pointwest created a unified CRM tool for one of the largest commercial banks in Taiwan that consolidates and centralizes customer service data coming from different data sources and systems. The dashboard is designed to be easy-to-use and the related information is easily accessible to their agents, which aims to provide customer-specific services efficiently.

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Data Visualization of Migrants for an International Intergovernmental Organization

In order to better serve migrants, Pointwest helped an international intergovernmental organization, which promotes the humane and orderly handling of migration, in generating accurate and concise migrant condition data visualizations.

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