Effectively Manage Your Automation

Automation can be complex. It requires software to run by itself with minimal human intervention to do jobs a human does. Making it work often requires a high level of technical expertise. Pointwest recognizes the importance of sustaining seamless functionalities of RPA in your business. With this, our RPA engineers are fully equipped to maintain and support your developed RPA solutions to ensure that your implementation is still on par with the identified business requirements and processes.

Methods

Utilize a Reliable and Precise
Digital Workforce

RPA systems are complex information ecologies that require a high level of precision and reliability to do its intended tasks well. This means that having a digital workforce does not end in design and implementation, but continues in the need to constantly ensure that it is capable of doing the job.

Robotic Workforce
enhancements

RPA is an ever-evolving field. We keep your digital workforce relevant by identifying improvement areas within your systems.

Collaborative process
management

We work closely with you in order to do effective process management. We do this with client Process Analysts, including process improvement methodologies.

Automation
migration

For clients wishing to go fully-automated to boost efficiency and cost savings, Pointwest offers assistance in migrating systems from assisted automation to unassisted automation.

Multi-platform
Support

To give you the fullest range of options and make sure you get the best out of your digital workforce, our RPA developers are knowledgeable in different RPA and RDA platforms.

Pointwest is ready to provide you our expertise in helping maintain your RPA implementations. We make sure that your digital workforce is performing at the levels you want and need. And we don’t just stop at simple maintenance and support; we also look for ways to improve your RPA implementations, ensuring your business gets the most out of this technology.

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Partners

The best is delivered only with the right partners.

Success Stories

Check out how we have helped
our clients succeed.

Development of a Customer Journey Dashboard for a Taiwan Commercial Bank

Pointwest created a unified CRM tool for one of the largest commercial banks in Taiwan that consolidates and centralizes customer service data coming from different data sources and systems. The dashboard is designed to be easy-to-use and the related information is easily accessible to their agents, which aims to provide customer-specific services efficiently.

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Data Visualization of Migrants for an International Intergovernmental Organization

In order to better serve migrants, Pointwest helped an international intergovernmental organization, which promotes the humane and orderly handling of migration, in generating accurate and concise migrant condition data visualizations.

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Accurate and Improved Visualizations in Reports for Philippine Pharmaceutical Company

Pointwest helped a large Philippine pharmaceutical company in generating accurate operational reports with improved visualizations for their chain of hospitals. With the availability of data on their hospital operations, the client needed assistance to better visualize the information they already have.

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Integrating Ethereum Blockchain and Web Applications for a Philippine Commercial Bank

Pointwest offered a solution that integrates a decentralized application on a private Ethereum blockchain with a web application that is deployed on Microsoft’s Azure cloud platform. This combination of blockchain and web technologies removes the complexity of interfacing with the decentralized application through a Web API while still providing the same security benefits one can expect from a blockchain-based solution.

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Read more success stories

Got a project in mind?

Let’s talk about it.

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